Frequently Asked Questions

RMT College Clinic exists to offer you top-notch massage treatments while providing our students with real-world experience before they graduate. We ensure consistent, high-quality care and make it accessible and affordable. By choosing us, you support the training of future Registered Massage Therapists, contributing to better health and education in the community. Welcome to RMT College Clinic, where quality meets affordability!

The clinic is supervised by RMT's that have been in the industry for 2+ years.

The clinic is beneficial for clients in the way it provides an affordable solution to healthcare and symptomatic relief from pain. It also provides the mandatory hours for students to be able to graduate in order to continue with the process of being an RMT.

Massage therapy can be helpful for everybody since the therapist is able to modify treatments within the patients limitations. We offer hands on massage treatments with hydrotherapy (heat packs or ice if needed), as well as homecare that includes exercises and stretches that can help alleviate the condition of the patient. Also simple, but helpful hints for patients to modify their daily tasks so they can continue working and playing with less pain.

Anyone advised by their physician against receiving a massage. Also, people with open ICBC and Worksafe claims should avoid massage therapy due to the potential of compromising their insurance coverage outcomes.

A patient can request a certain student therapist when booking the next appointment in the JaneApp. Just select "choose by student".

Anything comfortable and nothing too stiff.

Clients can request adjustments to the ongoing techniques and pressure at any point throughout the treatment.

During a typical massage treatment, an assessment will be conducted to ensure that the therapist can provide a safe and effective session. The assessment will include some basic questions and movement tests. Once the assessment is completed, the hands-on portion of the treatment can begin. Before the treatment is over, the patient will be asked to re-dress, and the therapist will return to the room to check in with the patient.

The therapist gives some instructions that the patient can do at home to continue alleviating their aches and pains.

The student will help the patient back to the lobby and book future appointments. Clients can also book via the Jane-App at their own convenience.

Clients can fill out the feedback sheets at the front desk anonymously.

After every appointment, the therapist sanitizes the table and surrounding facilities. After hours, a professional cleaning crew maintains the entire clinic.

Our clinic is wheelchair accessible. We have washrooms that can accommodate this as well.

To secure your appointment, a credit card hold for your treatment session is required.

Due to the nature of our clinic's operation with students, we prioritize maximizing the learning experience for our students. As a result, our policy does not allow refunds. However, we are more than willing to accommodate your needs by rescheduling your appointment for a different time or offering service credit for future use as long as you cancel 24 hours prior to the treatment.